Indian Railway Catering & Tourism Corporation [IRCTC] — Catering

Address:Hyderabad, Andhra Pradesh, 500001

Pnr [protected]
Traveling from Vishakapatnam to Hyderabad by train no 18509 . Ordered veg biryani from the pantry car. As per waiter, it was rs100/-. Had doubt and asked for price menu. Replied he does not have it and the manager has it. went to pantry car and asked for it but did not receive it instead was offered free food. I insisted for the rates to be displayed in the car. Later he showed the chart which was supposed to be displayed. To my surprise it was 55Rs. Now when is asked what is this difference for? He plainly said that he cannot prepare this for Rs 55 and also have to meet other expences . Now the question is How much does this Caterer make? How much extra amt does the passenger have to pay for the food?
Request IRCTC to make it mandatory to display the price meenu in every coach so that the passenger are not looted.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I have filed TDR request on 13th Dec 2016. But till now amount is not refunded. I was not preferred to travel since train got 6 hour delay which changed my plan to reach destination

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