Indian Railway Catering & Tourism Corporation [IRCTC] — catering services

I Ordered food through IRCTC e-catering app and paid in advance (online). However, neither food was delivered nor money was refunded even after passing several months.
Please Luk into the matter and do the needful.
Thanks.
Order I'd: 976154
Location: Durgapur station
Mob: [protected]
Email: [protected]@gmail.com.
PNR: [protected]
Date of order: 01.04.2018
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
 
1 Comment

Comments

I travelled in Ashram express from & to. Both trip water is not available in Toilet as well as Wash basin. This is happening in daily in 3AC coach. No body can give attention for that.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10808
    Pending
    0
    Resolved
    1835
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information