Indian Railway Catering & Tourism Corporation [IRCTC] — Catering services

Address:C 5 Grace Heritage Fatorda Salcete Goa

PNR number [protected]
Travelled with a friend on 12223 LTT ERS Duronto Express on 26 Feb 2022.
Food was included in the fare although we would have brought ours given a choice.What was provided was substandard, tasteless and inadequate and was worth not even ₹60-70 although we were charged 185 each.We had opted for non veg and we saw even veg food discarded by fellow passengers.
Please look into the matter so as to stop IRCTC name being sullied by unscrupulous caterers.
Trust you will do the needful and revert.
Sanjiv Prabhudesai
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10797
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information