Indian Railway Catering & Tourism Corporation [IRCTC] — charging wl cancellation charges even after choosing book only if confirmed

Address:Bangalore, Karnataka
Website:irctc.co.in

Irctc is providing an option while booking tatkal tickets.
"book only if tickets are confirmed".
I have attempted to book tatkal ticket today. I have chosen "book only if tickets are confirmed" by knowing.. Irctc just charges unwanted cancellation charges even if tickets are not confirmed.

By having another apsrtc travel tickets, i attempted irctc tatkal reservation as i thought.. It will be easy and safe for family to travel by train.

Unfortunately, by the time i made payments.. I see a screen with availability as 7 and asking me to press "yes" or "no" for ticket booking even though my preferred berths were not allocated.

I have chosen yes as i am ok with berth allocation by thinking still 7 tickets are available that time.
After i press yes, my tickets were moved to wl.. Which forced me cancel the tickets and pay unnecessary cancellation charges just for trying out tatkal.

These options are really misleading and irctc is looting money from people for nothing.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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