Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — Company is not refunding the amount | train was cancelled by govt.

hmehrotra1991

Address:	Panchsheel Nagar, Uttar Pradesh, 245304
Website:	www.irctc.co.in

Hi team,

I had done transaction on 23rd dec 2015 for reservation on 21 feb 2016 but came to know from internet and dial no. 139 that train is cancelled on 21 feb 2016.

Amount of rs . 1380 was not refunded. Irctc is not taking this issue on priority even after my multiple mails.

Mentioned below are the details.
Pnr no. : [protected]
Train no. :11078
Ndls to bap
Transaction date :[protected]
Transaction id: [protected]
Authorization code : 511446

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

KapilB

from Indore, Madhya Pradesh

I am also facing the same issue. Looks like IRCTC is interested in robbing our money. Lets take action against IRCTC

hmehrotra1991

We are awaiting for your positive resolution... It has been too long. No one from ITCTC is taking it seriously but straight away refraining themselves, stating that money can't be refunded as you are late whereas customer care guys from ITCTC told that it takes one week time. Money will be refunded.

Please help.

hmehrotra1991

haven't received any response yet !