Indian Railway Catering & Tourism Corporation [IRCTC] — Complain about Not refunding My money By Forcefully Deduction of whole amount

I booked a ticket of Pnr [protected] Of 24 nov and Unfortunately i got Tqwl2 Which is waiting after waiting for about 24hr I checked pnr status And It sas still showing TQWL/2 . So i simply cancelled it And As per rules IRCTC should refund me booking amount-60 Rs. But they simply gave me 0 refund and started arguing With me saying Its a confirmed tatkal Ticket. Although i have proof that i Don't even got any seat and it was in waiting they just Saying it was confirm ticket. When i asked for proof they are not responding