Indian Railway Catering & Tourism Corporation [IRCTC] — complaint about irctc catering service. collecting money and not providing food.

Address:

Ujjain, Madhya Pradesh, 456001

Dear sir,
Right now on 26/09/2017 22:30 i am travelling by awantika express from mumbai central to ujjain.
Irctc pantry boy of valsad area collected rupees 150 from me and did not given food. And now the staff of train blaming me that why you have given money before getting food. I have given rupees 150 as he asked for money thrice before delivering food and assured me to deliver food.
Rahul singh chouhan
Coach no. S4
Berth no.31
Pnr no. [protected].
This is deficiency in service from irctc they are responsible for this kind of act. As they have taken money and not delivered food at night time now what one should do in a running train at night time.
Kindly help and do the needful.
Thanks.