Indian Railway Catering & Tourism Corporation [IRCTC] — complaint about ticket booking failed after money transaction done.

Website:IRCTC next generation ticket booking

Dear sir/madam,
I booked a ticket on 04/09/2018, after online transaction was finished they took my money but showing reservation failed. Pnr not generated & i did not got even my money back.in irctc site it is showing no refund amount found.
So please consider it serious because if they can deduct a small amount without giving train tickets, they can also deduct a huge from our accounts without knowing us.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Dear Sir,

I have forgot my password and also lost mobile last month in which the registered mobile number is there.

So please send me password on my registered mail id

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