Indian Railway Catering & Tourism Corporation [IRCTC] — Complaint against catering

Address:

Hyderabad, Andhra Pradesh, 500001

Sir, madam,
I dheeraj varma was traveling in train no 12722 from ghoradongri to hyderabad on 11/6/2016 in b1 couch set 28&29 my pnr is[protected]. While i was traveling i ordered two break fast and in night two veg-meal and asked for my bill they charged me 70 rs for two break fast and 180 rs for two meal so i asked him that he was charging more as the veg meal only cost 50 rs as mentioned on your website as there was no rate card in our couch. He replied that he also served paneer curry with it which i dinot order nor he told me earlier they are harasing the costumer and charging more and also charged 70 rs for veg-biryani to my fellow passenger so rightfully i asked for the complain book which he refused to give after a long and repeated argument he gave me complain book which i registered my complain no is 290227 t.579 small book please take the nessary action against the doon caterer and also make it compulsory to have the rate chart in the couch for our convenient. Also i am sending the complain copy whith it. Hope you will do the right thing

Dheeraj varma
[protected]
[protected]@gmail.com
11-2-780 nampally
Hyderabad 500001.