Indian Railway Catering & Tourism Corporation [IRCTC] — Complaint for poor catering services for train bilaspur-new delhi 12441 23.05.16

Address:	New Delhi, Delhi, 201301
Website:	WWW.IRCTC.CO.IN

I have travelled in train 12441 bsp-ndls rajdhani from bilaspur to new delhi on 23.05.16 with pnr no. [protected] in class 3a. I wanted to complain with regard to the following point:

1. Evening snacks was not served until asked. It was said that i was sleeping and so my share was given away. After serving the snacks, some items were not given which had to be got after repeated requests.

1. At dinner the paneer dish served was not properly stored so was rotten. When complained no notice was taken. Even after repeated request to replace the dish, was simply ignored.

The catering is with doon's catering services. Kindly note the above complaints.