Indian Railway Catering & Tourism Corporation [IRCTC] — Complaint for TDR rejection

(I) I had booked a ticked with PNR No. [protected] Train No. 09038 DOJ 29.01.2021. For which i had filed TDR due to RAC after prepration of Chart.
(ii) After this, i had booked another ticked in same train in current quota with PNR No. [protected] Train No. 09038 DOJ 29.01.2021 2AC and I had travelled with ticked having PNR No. [protected] Train No. 09038 DOJ 29.01.2021 Coach No. A1 & Seat No. 34.

But my TDR claim for PNR No.[protected] had been rejected with reason that Passenger has travelled. However I have travelled with PNR No. [protected].
I had further made a complaint having Ticket Id:-8768695 but again my request rejected.

Name of Passanger:
Sarvesh Kumar
From : Kanpur (CNB) to Vadodara(BRC)
TDR file for PNR [protected] Train No. 09038 DOJ 29.01.2021.(Details available with you) (ticket encl)
Travelled with PNR [protected] Train No. 09038 DOJ 29.01.2021 Coach No. A1 & Seat No. 34. Details available with you) (ticket encl)