Indian Railway Catering & Tourism Corporation [IRCTC] — Complaint of comesum mathura up

Address:	Mathura, Uttar Pradesh, 281001
Website:	Consumer complaint

I am travelling from mathura to kanpur via jp ald xpress vide pnr [protected]

Trn:12404, dt:[protected].

During the travel i decided to have food at comsum and ordered std veg thali/casrole thali @ rs 45 for two.

However, since beginning comsum guys were unwilling and to my shock and surprise they have supplied food from outside.

This way they are not only cheating but doing forgery with me. This is not only unethical but highly illegal.

Further some manager mr chandra shekhar and mr deepak singh both were there but did only unwanted argument and waisted my time.

They have denied to give me the irctc complaint book.

Then i approached tc office and register a complaint.

Again no inspector is there to seal the food supplied by them. I am waiting since last two hours.

I called local grp and agra grp to help. And call 4 times on[protected] but unable to catch officers even holded the line for 15 minutes.
I do have recordings and pics and can be shared if required.
Please take appropiate legal action against them.

Thanks

Trivedi ak

[protected]