Indian Railway Catering & Tourism Corporation [IRCTC] — deducted amount

Address:Visakhapatnam, Andhra Pradesh

I booked a train ticket using irctc website on 23/08/2017. The amount has been deducted from my account but i did not receive the ticket. When i checked the failed transactions it says "payment not received from bank".in my bank account, it says the money transfer was successful. Will i get the money back?
Payment no. Irctc 1117198
Txn no. 445437
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Hi,
I have booked railway ticket through IRCTC and have cancelled . As per IRCTC amount has been refunded however it is not processed and still waiting for the amount credited to my account . Kindly let me know the status please.
There are two transactions . Kindly find the screenshots below

I will ticket booking through irctc connect
app booking on23.09.2017.Date of journey 07.10.2017.PNR[protected] .Not show this ticket how to cancel.please check my details and provide cancelation facilities

I booked a ticket on 1st sept 2017, ticket is not booked but money deducted thrice from my acct. That statement attaching to the mail.
This is 5th i am mailing regarding this issue .Till now no one responded . 25 times i call to help line centre .They are saying your taken priority on the issue please rectify it as early as possible.

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