Indian Railway Catering & Tourism Corporation [IRCTC] — e-catering

Address:411013
Website:www.ecatering.irctc.co.in

Booked the meal for my family on http://www.ecatering.irctc.co.in with order number # 1269377 and made the full payment upfront. However, no meal was provided. Also there was not a single phone call from vendor/irctc if there was a problem in food delivery. As a results, my entire family including 11 years old kid was hungry for entire day due to this callous attitude of irctc. I would like to know
A. Who is responsible for this issue
B. What action irctc going to take against person responsible
C. How irctc going to compensate me for mental and physical agony suffered due to this careless attitude
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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