Indian Railway Catering & Tourism Corporation [IRCTC] — E-ticket refund

Website:

www.irctc.co.in

I had booked a ticket from ernakulam junction station to visakhapatnam on 16th of march 2022 in the train allappey-dhanbad exp (13352) in 3rd ac. On the morning of my journey the waiting list was 2 and i believed by the time i board the train the ticket will get confirmed. But it didnt happen and i had to travel in the general compartment for 26 hours and took a general ticket as well. My pnr number was [protected] and i paid a total of 1655/- for my 3rd ac ticket which im supposed get refund. Its been more than 2 weeks now. I was supposed to get refund within 3-10 working days. Please do the needful.