Indian Railway Catering & Tourism Corporation [IRCTC] — failed transaction and no refund

Dear irctc,

I had booked tatkal tikets from palghat to bangalore on 17/08/2017. During the first trial i received otp but post that there was some error and the ticket was not booked, however the amount of rs.541 was debitted from the account, which has not yet been refunded. I request you to do the needful immediately.
Please find attached the failed transaction history for your reference.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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