Indian Railway Catering & Tourism Corporation [IRCTC] — failed transaction

To,
GGM(IT),
Indian Railway Catering and Tourism Corporation Ltd.
1stFloor, Internet Ticketing Centre
IRCA Building, State Entry Road
New Delhi 110055.

Sub: Ticket Not Booked, Money Debited but still not received amount in bank
account-reg
With reference to the above subject, I have booked e-ticket.I tried to booking 2 train tickets from Chennai to Coimbatore on[protected] and due to some reason the transaction failed but the money was deducted from my bank and i will get sms from bank. I later checked the transaction status by login into the IRCTC website and found that the transaction had had failed but i haven't received the refund yet
My transaction details are as follows: -
Transaction ID : [protected]
Train No./Name : COIMBATORE EXP (12679)
From-To : CHENNAI(MAS)-COIMBATORE(CBE)
Booking date : [protected]
Payment status : Pending from bank end
Transaction amount : 721.96
Failure reason : No response from bank bank
Quota : GENERAL
Class : 2S
Adults : 4
Children : 0
Bank name : PayU Money

I request you please refund my amount as early as possible.

Here I enclosed the screenshot of the failed transaction details and the details of sms from the bank when I get debited the money for booking tickets.

Thanking you,
Regards,
DHNAKARAN V
[protected]
[protected]@gmail.com