Indian Railway Catering & Tourism Corporation [IRCTC] — failed transaction - no refund

Address:Chandigarh, Punjab, 160101

Hi,

I have tried to book tickets but the transaction failed. Transaction id is [protected]. I have written multiple emails to irctc but no concrete responses for last 4 months.
Latest ticket # is 8463279. Earlier and related tickets opened are : #8603627, #8533847

Please give me rs. 6510 back to my account. I am a senior citizen and no income.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I cancelled my 2 tickets on 13th May in IRCTC website. In IRCTC it is shown as refunded ur amount to ur bank on 14 th May. IRCTC gives me Reference number, Refund date, Refund amount, Refund ID and Bank Refund Transaction ID. But till I am not received my amount. Pl give ur valuable suggestion.

kiran,
Visakhapatnam

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