Indian Railway Catering & Tourism Corporation [IRCTC] — False refund status

Website:

www.irctc.co.in

Hi support team,

I had an online train ticket of 12295 / sanghamitra exp on 26-mar-2016. I had canceled two tickets of class third ac on 25-mar-2016 at around 10.30 am.But i haven't received the refund amount yet and now the status is showing as amount refunded.

My ticket details is as follows:

Transaction id: [protected]
Pnr no [protected]
Train no./name: 12295/sangamithra exp
Date of journey: 26-mar-2016
Cancellation id : [protected]
From: vijayawada(Bza)
To: allahabad junction(Ald)
Boarding: vijayawada(Bza)
Date of booking : 27-nov -2015
Thank you and please refund my money to my account.