Indian Railway Catering & Tourism Corporation [IRCTC] — Filed tdr 4 month ago and yet not provided with refund

Address:	Aligarh, Uttar Pradesh, 202002
Website:	www.irctc.co.in

I filed a tdr on 28 dec 2016 because the train diverted from boarding station on travel date 27 dec from aligarh (Aljn) to asansol (Asn) but after 4 and half month there is no action taken regarding this complaint. My cancellation id is [protected] and pnr no was [protected]. So kindly look into the issue and provide with the refund. Reference no for this tdr is :[protected].
I filed this coplaint at many portals but it has not been resolved yet