Indian Railway Catering & Tourism Corporation [IRCTC] — food and helpline number

Address:

Allahabad, Uttar Pradesh

Respected sir,

I have traveled from allahabad to tundla in sangam express on[protected]. I checked in to ald junction at 5:30. I went to neelam food plaza at platform number 1. There i had ordered 1 plate chola bathura and 1 plate idly. I paid them 160 rupees. But the person on the cash counter refuse to take 100 rs note. The reason he provided me that bank will not accept the note. I talked the manager of the food plaza then he replied me to go other place to get food. But no one accepted the note. The note was not in any kind of bad situation. It was not in wear and tear condition, not up to a.0001%. The way the cash counter person and manager treated me was not humble. On demanding the contact number and complaint number, they told that they do not have the contact number of manager. It was around 6:00 pm. I called a lot of times to irctc helpline number[protected] between 6:00 pm to 6:30 pm, but did not get any response.
Kindly watch the cctv footage of that food plaza.
I am attaching here the pic of my note which they refuse to accept.
Kindly submit my query and provide me feedback and tracking of my complaint.
Thank you.