Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — food not delivered, though it was prepaid

Mushtaq Ahmed Siddiqui

Address:

AAREY MILK COLONY, Mumbai City, Maharashtra, 400065

I (Munib miya aged 68) and my wife (Hadisan aged 67) were on board 11016 kushinagar from gkp to ltt on 15.09.2019.
I had ordered a food in bhopal through e-catering with the payment done through internet banking. But the food was not delivered. When i tracked the ordered through e-catering website, it was showing that the food was delivered at 06:20 on 16.09.2019, whereas the train reached around 12:00.

Kindly resolve.

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Sep 23, 2019

Updated by Mushtaq Ahmed Siddiqui My PNR number was [protected].

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Comments

premchandjohary

from Bengaluru, Karnataka

I have filed two tdr one is at 10 Aug and other is at 12 Aug. Because of train cancelled both the time. TDR has been CR Registered also but I didn't get refund. Still its showing under process.

Date : 12 Aug
PNR Number : [protected]Transaction ID : [protected]

Date : 10 Aug
PNR Number : [protected]Transaction ID : [protected]