Indian Railway Catering & Tourism Corporation [IRCTC] — Food order not delivered

Travelling from JP to HWH on train 12308 on date 4.6.22 PNR [protected] had order food at GAYA station through irctc ecatering. But the food not delivered. So now i need my money back. As am i calling the irctc but they are just passing calls and giving this no that no. I with my family suffered in the journey due to hunger because of this bad attitude of IRCTC towards passenger. I need my refund with compensation mental harrassment and physical suffering. Please Help faster as only 5 days they are telling for refund. After that they not refund