Indian Railway Catering & Tourism Corporation [IRCTC] — forced to receive food

Address:380013

Dear sir,
My pnr no. [protected] (S5-51), i take a journey from howrah to ahmadabad on 11th november-13 november.
I am order a meal (Egg curry + rice) on 12th november at 4-15pm for night as per your representative of that pantry car. But in mean time my physical condition deteriorate badly.
So when they deliver the food at 8pm, i requested them to cancel my order for the reason of my physical condition, but they cant hear my word and force me to take this because i order that and i need to pay rs. 130/-. Then i receive and leave it on my berth (S5-51) as they give me because my internal condition is not able to take that.in that situation i haven't any way so i pay that money.
So, i did not what is rule what not, if its wrong from that caterer site of that pantry car, please give a notice to that body that will not happened again.

I don't know the pantry car representative name and their group but in their t-shirt back written as nccpl.

Regards,
Surajit mondal
Pnr no : [protected] (S5-51)
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had cancelled my ticket but the amount of money which should be refunded has not been yet refunded although it is know more than 15 days my pnr no [protected]
Phone no [protected]

My refund id [protected] dated 8 nov 2017 Rs 640 but till now amount is not credited my account

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