Indian Railway Catering & Tourism Corporation [IRCTC] — how irctc agent survive

Address:

743165

Rail implement otp for refund for agent. If agent mistake to type phone no. He can not get refund but he bound to pay the customer. Agent is simple a human being. Mistake can be happen any time. But no way to recover. If any agent misleading with any customer he should be punished. But but why all agent suffer for this.

Why rail implement this type of rules for agent only. Where a man book ticket in irtctc web site he get cheaper than agent. Unemployment man are take agency from irctc. But now a days very much minimum ticket done by agency everybody buy ticket their own app.in this. Coz app will cheaper that agency.

Agency is suffering from earn. No commission. No tatkal facility no incoming ticket facility. When agency open all ticket finished.

Why rail provide agency, where rail not provide any commission?

This is simply exploit for unemployment people,

Agent give registration charge, annul charge, dongle charge. But no commission. It is dangerous when are more expensive then irctc own website.

And now a days otp refund too much disgusting. Where rail auto cancel waiting ticket. Provide otp after 3 days. Why customer wait 3 days for refund? Where in irctc website when any cancel done refund automatically deposited in their account.

How agent earn or survive.?

Need proper response. Why exploit unemployment people?