Indian Railway Catering & Tourism Corporation [IRCTC] — i am complaining about 22413 train no. for not satisfactory service

Address:New Delhi, Delhi, 110051

Dear sir..
Today i have travel in 22413 no train nzm rajdhani express kota to nzm station with pnr no [protected] on the date...8 jan 2019.
I must say i have a bad experience...in this train... Ever in my life. I have travel kota. To delhi.. The attenders.. Has given... Unwashed. Badsheets and... Attenders came to pick them up on 11am.. As our train was arrivee to delhi. 12:40... What is this type of service that attenders are waking up the people... Before reaching as it was 1 hhoue 40 mints was left... To delhi come... And one thing more they have provide only breakfast.. Y so... As why.. Irctc is taking given option in that of food if it is not suppose to give... We havent brought our lumch as we thought we will get the lunch in train... As we have click on the option of food choice veg and non veg... Why we have give the 1275fare in 3a from kota to delhi.. With out food.. Kindly contact me... And consider this train as bad service... Bad experiunce... Waste of money... Not worthful seriously

Thank you
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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I booked my ticket on 25th Nov 2018 as it was an e-ticket and my waiting list didn't get confirm so I get it cancelled. But till now I didn't get refund for the same. Pnr no- [protected], transaction id- [protected]. Again and again I am mailing to irctc and it is not resolving. My booking amount was 620 and refunding amount is 555.

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