Indian Railway Catering & Tourism Corporation [IRCTC] — i did not get the refund 930 rs. credited to my credit card

Website:IRCTC

I did not get the refund 930 rs. Credited to my credit card. When i emailed irctc about it, they simply sent a screenshots with reference number and all but what can i do with that when the amount is actually not credited to my account? Kindly, refund me my money or i will have to seek court's shelter. I have added the screenshot of the cancellation and refund status which not not true. Numbers written somewhere can not be a fact to run away from truth. The truth is that i have not received the refund. I can show you the entire statement of my credit card.
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