Indian Railway Catering & Tourism Corporation [IRCTC] — I filed tdr on 7 december 2016 yet issue not resolved

Address:	New Delhi, Delhi
Website:	www.irctc.co.in

I booked a ticket in tatkal and train was late more than 3 hours so I filed tdr and I complained @irctc.co.in they sent me msg than we haven't received the payment yet, I want to know that I will get my money back or cheater railway and irctc are not planning to refund my money. Mail me [protected]@gmail.com
Pnr no. [protected] date of journey 7 december 2016
Irctc customer services don't respond they just push you away by saying it's not in our hands then who will give me my money approx 1000 rupees. I want strict action taken against railways and punish them by ignoring customers comolain.