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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — I have cancelled two pqwl tickets i got zero refund!!

Address:Jalpaiguri, West Bengal, 736121
Website:www.irctc.co.in

On 11.04.2017 i tried to book two tatkal tickets (Pnr: [protected]) on www.irctc.co.in, the tickets i got were tqwl4 and tqwl5. I cancelled them about 10 minutes after booking. I got zero refund. I called irctc customer care they told me that when i was cancelling the tickets in that short period of time it got confirmed.
I double checked that the tickets were still twql4 and twql5 before proceeding to cancel them. I did not even receive any sms or email saying that my tickets got confirmed. It's not my fault it's totally their system's fault.

I claim refund of rs. 2570 after deducting the valid cancellation charges.
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