Indian Railway Catering & Tourism Corporation [IRCTC] — Illegal sale of eatables and other items and unhygienic conditions

Address:

Ahuja Caterers of IRCTC

PNR : [protected]. I am a frequent traveler of this train (01111)
1) The employees of Ahuja caterers are allowing outside vendors to sale food and other goods (Headphones etc) in the train. They keep the food near toilets which will be consumed by the passengers. It is very unhygienic for the health of passengers.
2) The persons selling food are not wearing masks.
3) They allow the outside vendors and passengers of general coach to travel through HA1 coach by opening the closed door between these two coaches. These people use the toilets of HA1 and spread the filth. No one entertain our complaint regarding this.
4) Today TC Mr. Aamir did not provide complaint book to me instead of repeated demand from me.
5) The Ahuja's personnel talked too rudely. They say that it is their train and they will do whatever they like. We are just passengers and so we should keep quiet.
Sir/Madam, I am observing this from past one and half month. You can check authenticity of my complaint by surprise check.
The safety of our luggage and valuables is at stack.
Therefore, I hereby request you to kindly take stern actions. I have past records also. Please let me know what actions you are taken.
CA Mahen J Dholam
Mob : [protected]