Indian Railway Catering & Tourism Corporation [IRCTC] — irctc account suspended

Address:

Mumbai

My irctc account ashfaq2405 got suspended... Without any prior notice

I knew that i never done any fraud or any misuse of my i'd...

I just added more than 10 master names... But they all are our family members and relatives...

When i mailed my issue to irctc i received this type of reply form irctc...

Dear customer,

As per t&c of irctc, personal user ids are meant for personal use only.
As per the record available with irctc you have added more than 10 master
Passenger list linked with your user id.

It seems that you are using your personal user id for commercial
Gains/miss used, that's why your id was suspended/deactivated and it can't
Be activated again.

Note: please use email id registered in your irctc profile for communication with irctc customer care.

Thanks & regards
Akash raksiya
Cce-email
[protected]@irctc.co.in
Ph[protected]/6610661