Indian Railway Catering & Tourism Corporation [IRCTC] — Irctc package code szsd04c

Aastha Punya Yatra
Package code SZSD04C -
1) Very poorly organised pilgrimage trip after collecting around 1 crore 75 lakh from 700 passengers and not providing basic amenities.
2)The train used condemned coaches without proper windows and shutters and leaking toilets 😔 infested with mice and cockroaches .
3)Also very very poor quality food was provided making 60 percentage of passengers sick with food poisoning
4) We the passengers of this trip would like the railway board to conduct an independent inquiry into the organisers and committee members of this trip by taking a direct feedback from the 700 odd passengers who undertook this Yatra.
It's a black mark on the railway board.
5) 90% of the yatrees are between the age group 60 to 75 years who undertook this trip as life defining moments turning to be a nightmare
6) The ongoing journey from Kerala started 12 hours late with poor communication to the passengers and no proper signal clearance to the places of visit, while the return journey from Prayagraj to Kerala is happening with right time and good signal clearance . It sows a doubt about the lobbying to sabotaging this trip of HINDUS by the organising committee of this trip who are non Hindus
7) There are passengers who are taking the IRCTC package the third time after experiencing very good customer care the first two times on other trips. We feel cheated of our money, on an average of Rs 25000/- per person which could have been donated to the PM cares fund and put into better use.