Indian Railway Catering & Tourism Corporation [IRCTC] — irctc refund

Address:New Delhi, Delhi, 110042
Website:irctc.co.in

I have booked a ticket to travel from irctc on july 6, 2018. However, the train was late for more than 12 hours. I didn't board the train and traveled next in a different train. I have filed a tdr with irctc under the rules for the refund as the train was late more than 3 hours.

I have sent many emails to irctc, however, didn't receive any response yet.

Its been a month and my refund was still not processed.

Tdr pnr: [protected]

Travelled pnr: [protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Regular irctc user in the new version booked ticket history not traced also my transactio details not seen in the new version
soosan1957's reply, Aug 3, 2018
booked ticket history and transaction details not seen in the new version
Http://www.coms.indianrailways.gov.in/criscm/common/complaint_registration.seam
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