Indian Railway Catering & Tourism Corporation [IRCTC] — irctc refund not received

Address:New Delhi, Delhi, 222202
Website:irctc.co.in

I booked a ticket transanction ID-[protected] on 05/06/2019 but I chose condition to book only confirm lower birth available, and lower birth wasn't available so it automatically got cancelled. I received the mail for successful refund on 06/06/2019.
It's August but I still didn't received my amount. I mailed and called them alot.
Please Help!!
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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