Indian Railway Catering & Tourism Corporation [IRCTC] — irctc tdr status showing cr repudiate

Dear sir/madam, i had booked a ticket from patliputra (Ppta) to new delhi (Ndls) journey date 10-jul-2017, but the train got late from more than 4 hours. I had filed the tdr on the same day at 10-jul-2017 21:53:10 hrs. The status of tdr showing cr repudiate. I was waiting for the train but the train got late so much so i have filled the tdr little late. Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours.
Transaction id: [protected]
Train no./name: 12423/dbrt rajdhani ex
Pnr no [protected]
Date of journey: 10-jul-2017
Date of boarding: 10-jul-2017
Date of booking: 07-jul-2017
From: patliputra (Ppta)
To: new delhi (Ndls)
Boarding: patliputra (Ppta)
Ticket amount:2095.0