Indian Railway Catering & Tourism Corporation [IRCTC] — Irctc TDR status showing CR Repudiate

Dear Sir/Madam,

I had booked two tickets with PNR [protected] and [protected] from MDU to MS with journey date 17 Feb 2023, but the train route was diverted hence not touching the boarding station MDU. I filed the TDR on the travel date 17 Feb 2023 at 09:12:42 & 09:11:52 HRS respectively with the TDR Reason: Train diverted and not touched the boarding point. The status of TDR now shows CR Repudiate. As per rule, the total amount of the ticket should be refunded if the train is diverted and not touching the boarding point.

Kindly help us in getting the refund.