Indian Railway Catering & Tourism Corporation [IRCTC] — Irctc TDR status showing CR Repudiate

Dear Sir/Madam, I had booked a ticket from LKO to HW journey date 04-Oct-2023, but the train got late from more than 38 hours.I had filed the TDR on 05-Oct-2023 08:53 HRS.The status of TDR showing CR Repudiate. I was waiting for the train but the train got late so much so I have filled the TDR afte talking with IRCTC customer support 139 as passenger not travelled. They have ensured that I will get the full refund. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours & passenger not travelled. Please help me on this asap.
PNR: [protected]
Transaction ID: [protected]
Ticket Amount: 813.6
Train Number :- 13009 (Doon Express)
Departure station:- Lucknow (LKO)
Scheduled Departure Time :- 4th October 2023 | 17:50 Hrs
Actual Departure Time :- 6th October 2023 | 09:13 Hrs
TDR File Time:- 5th October 2023 | 08:53 Hrs
Train Delay Hrs :- 38 hr 24 min
TDR Zone: NORTHERN RAILWAY (NR)
Reason for TDR Registration Failed: Invalid TDR Timestmap : DELAY