[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — irctc ticket refund

Address:A33 MUNNU SWAMI CHAWL,NEHRU NAGAR,VILE PARLE (W)

Dear sir,
I had cancelled my tickets on 18-jan 2020 &
One other date-27 jan 2020 tickets cancelled automatically due to lockdown (Corona virus).
While tracking the refund status shows account_closed.

1.
Transaction id: [protected]
Pnr: [protected]
Train no./name: 11015 / kushinagar exp
Transaction date: 27 mar 2020
Refund status: account_closed
Cancellation/refund id: [protected]
Refundamount: 3840.0

2.
Transaction id: [protected]
Pnr: [protected]
Train no./name: 11015 / kushinagar exp
Transaction date: 18 jan 2020
Refund status: account_closed
Cancellation/refund id: [protected]
Refund amount: 1040.0

My problem is i have done the payment from my axis bank now that account is closed due to some reason so i requested irctc to please deposit my amount on my sbi bank,

Account information
Name - rashmi chaurasiya
Account no.-[protected]
Branch - vile parle west

I have called them 8-9 times for my refund but i never got any satisfactory answer from there customer care even i sent them mails also. But no responce.

Thank you

Rashmi jagdish chaurasiya
Mob: [protected]
[protected]@gmail.com
Vile parle (W)
Mumbai 400056
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Aug 6, 2021
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

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Hi, we are open to help you! Please provide us your contact number through inbox and we will get back at the earliest.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
jagdish chaurasiya's [Complaint's author] reply, Apr 14, 2020
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