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Indian Railway Catering & Tourism Corporation [IRCTC]

Indian Railway Catering & Tourism Corporation [IRCTC] — irctc - unable to book tatkal tickets

Address:108, Bindtoli Road, Near Durga Mandir, Arrah(Bhojpur)- Bihar, Raisen, Madhya Pradesh, 802301

Although there are 536 complaints available on irctc in this forum, has any action taken on it to rectify the problem. I am fed up booking any tatkal tickets in irctc. I have never booked any tatkal ticket, the irctc people are deliberately blocking the site exactly at 8 am every morning. Are they just providing a service for the agents. It is very clear that the ips of the agents alone can access the site. Why is this? Anyway, i really wanted to get use of the consumer complaints forums, if this forum is just for reflecting our thoughts, then there is no use. Please some one let me know, will any action taken on not?
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I have been trying to cross verification section after 1st login... but OTP is not getting to my mobile number(Number is correct)... email verification is success.

My username: sony4470
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I was trying to booked train ticket on 15th of oct through bob debit card the amount is deducted but transaction is failed so refund is not yet delivered
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