Indian Railway Catering & Tourism Corporation [IRCTC] — Irctc's money robbery scheme via tatkal ticket service

Address:	560041
Website:	www.irctc.co.in

Www.irctc.co.in is a website that's clearly in the wrong hands it can never handle the peak hours traffic in its current state.
Always the page goes to "page not found" or "session expired" or some other story during the tatkal booking and sometimes just gives us the waiting list option to rob money of[censored]s for the retarded service (Charge) that this website provides us.
Despite always charging us 60 rupees for every time everyone who tries (Who does not even get confirmed booking or that goes to waiiting list) as a service charge for cancellation, despite non booking we are being charged for their horribly extra poor service that irctc provides we are charged. This website is fraudulent and real extortion and i myself paid the price a lot of time despite non-booking of the ticket. The website maintenance must be take server legal action for this, as i am not the only one who is being robbed this amount.
And yet all the banners that say 43% of the money is paid by indian tax payers" this is a big fat lie. Just by robbing 60 rupees from all the people who try tatkal ticket booking everyday is more than enough to provide the best service.

On top of all this i was charged money from my account and with no evidence registered in the irctc acct page of mine, only god knows how to get that money back.