Indian Railway Catering & Tourism Corporation [IRCTC] — issue related to irctc account disabled

I am using irctc account to book ticket. From last suddenly my account disabled, after sending mail to the customer support, they replied that
"we would like to inform you that your user id - * is inactive due to multiple fraudulent activities.
Therefore, you are unable use it.
Sorry for the inconvenience caused please re-register on irctc website with alternate email id and /or mobile no."
My ticket id is 5723759.
After calling to customer support they are not supporting.
I don't even understand for what reason my account was disabled.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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