Indian Railway Catering & Tourism Corporation [IRCTC] — misbehaviour (smr office) in kpd jn

Address:

Vellore, Tamil Nadu, 632007

There is a delay in train 12639/ brindavan exp. We are carriying child to bangalore. We have suppose to stay in waiting hall. Due to ventilation problem (Fans not switched on) just sat near to smr office with crying child. I just asked them to switch on the fan, they said we no need to take any responsiblity i[censored] want go and take room from outside like that command given by smr officer. Please take some necessary action to avoid this problem in future. We are paying money and we have rights to ask..