[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Money Debited from bank account but season ticket not issued on UTS

Hello,

On 28Nov22, i tried to book season ticket through my UTS app with mobile number [protected] for Rs. 1195.00. Money got deducted from my UPI id [protected]@oksbi account, but season ticket did not got issued as the transaction got timed out.

The money debited are shown in my UPI history on GPAY.

Please either credit my RWallet on UTS id [protected] or initiate refund in my bank account for Rs. 1195.00 or issue my season ticket on my UTS id [protected].

Please find attached screenshot for UTS transaction status and GPay transaction status.

Please refund the money asap to bank account or in my RWallet.

Regards,
Royal Pegado
+2 photos
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Dec 5, 2022
Complaint marked as Resolved 
Money credited, issue resolved.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Issue resolved, amount credited back to my account

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