Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted but booking failed

Dear sir,
While booking a tatkal ticket on 11 oct 2018 from ssm to hwh transaction was successful but booking failed twice and hence booking not done but money deducted from my account. Waited in the hope that it will be credited reversed automatically but not yet done.

Txn id:[protected]qz69ma4
Txn id:[protected]gt37wm4

Please do the needful to credit reverse the amount asap.
Regards,

Pradeep bisht
Mobile#[protected]
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Today I booked an IRTC ticket using the IRCTC official app.
When I booked a ticket, all the processing was completed, but in the end, my amount was withdrawn from my bank account, but my ticket was not booked.

Payment I’d DVGBUBPNEDO9GC1RO
SDAH-DDU
12987 SDAH-AJMER EXP
ORDER ID-IXITR [protected]
10:10pm 19.09.2018
Booking field
Payment debits ₹1472
Please refund me

Iafa's reply, Oct 19, 2018
Payment I’d DVGBUBPNEDO9GC1RO
SDAH-DDU
12987 SDAH-AJMER EXP
ORDER ID-IXITR 49754351444
10:10pm 19.09.2018
Booking field
Payment debits ₹1472
Please refund me
Iafa's reply, Oct 19, 2018
Payment I’d DVGBUBPNEDO9GC1RO
SDAH-DDU
12987 SDAH-AJMER EXP
ORDER ID-IXITR 49754351444
10:10pm 19.09.2018
Booking field
Payment debits ₹1472
Please refund me
I travelled in 12220 from Hyderabad to Mumbai on 12th with one no: [protected] in 3rd ac. Cleanliness is horrible. Rude staff. Very reluctant to speak and solve the problem. Never expected this type of hospitality especially in this train. This is second time for me . Once when I travelled from banglore to Secunderabad by Rajadhani Express.

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