Indian Railway Catering & Tourism Corporation [IRCTC] — money deducted but irctc tickets not booked

On 08/03/2020, i booked tickets from irctc website and made payment through googlepay, but unfortunately tickets were not booked but amount of money was deducted from my bank account.
Irctc is saying that it was a "settlement-failed transaction for which no amount was debited towards irctc. That is we did not receive any payment authorization from your bankers to book the ticket. Requested to please contact to your bank." but transaction in googlepay was succesful

Transaction id : [protected]
Date of transaction : 08/03/2020
Was this information helpful?
No (0)
Yes (0)
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I booked a ticket and payment is pending from bank end so o want to cancel that booking

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information