[Resolved]  Indian Railway Catering & Tourism Corporation [IRCTC] — Money deducted from bank account but not credited in r wallet UTS app

Hello Team,
I used my UPI ID to recharge R Wallet on UTS mobile app for seasonal booking. Money was debited from my bank account twice but is not credited in R Wallet for both transactions. UTS app registered mobile number [protected].

Please look into it urgently—the screenshot is attached for your reference.
+3 photos
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Aug 22, 2023
Complaint marked as Resolved 
Money credited to UTS Wallet.
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Please resolve this as soon as possible.

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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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