Indian Railway Catering & Tourism Corporation [IRCTC] — Money deducted from bank account but not credited in r wallet UTS app

I went to recharge my UTS (app) wallet (R-Wallet) on 29/10/2023 for ₹265/-. I recharged through the "Google Pay" app, and money of the same amount got debited from my bank account. But it's not credited to my UTS wallet yet. I have refreshed the app so many times, but it remains the same. Please solve this issue.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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not refunded the money
When will we get refund amount
The money was not refunded to my account.

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