Indian Railway Catering & Tourism Corporation [IRCTC] — money is not refunded after cancellation of ticket

I had booked my ticket from my irctc account from akola to mumbai on 5th october of 3 tier ac from general quota and as it was in waiting list so i cancelled it on 6th october... But my money is not refunded after cancellation...
Account details..
Username =irctckosat...
Bank account details =card no. [protected]
Bank of badoda... Paid from paytm...
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
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