Indian Railway Catering & Tourism Corporation [IRCTC] — Money not refunded after chasing many times IRCTC (In case of train cancel)

Address:

201308

Hi, I had booked train tickets for myself & family PNR #.:[protected], JHELUM EXPRESS, Travel Date :12/07/15. I reached the train station (New Delhi)before the train departure but, at station I was notified that the train had been cancelled abruptly. I was expecting my fare cost to be refunded to me automatically, but after chasing many times they aren't refunded money.