Indian Railway Catering & Tourism Corporation [IRCTC] — Need for 3 hours train late

Address:

600044

Tdr ref. No: [protected]
Tdr zone: south west

Pnr : [protected] and [protected]
Train : 12296 /sangha mitra ex
Date of journey: 12-jan-2017
Reason for tdr : train late more than three hours and passenger not travelled

I have raised tdr for above tickect. I am not get any refund from irctc and south west. Here on that i have raised tdr eariler but rain late more than three hours and passenger not travelled. Kindly do the needful.